Shipping & Delivery Policy

Last Updated: May 2026

Thank you for shopping with Global Buy. This Shipping & Delivery Policy outlines important information regarding shipping, local delivery, store pickup, processing times, and customer responsibilities.

1. Shipping Availability

Global Buy primarily specializes in local delivery and store pickup for appliances, TVs, and large home electronics.

Certain smaller items and accessories may be eligible for nationwide shipping depending on:

• Product size
• Product category
• Carrier restrictions
• Inventory location
• Shipping destination

Shipping availability may vary by product.

2. Order Processing Times

Most in-stock orders are processed within 1–3 business days.

Processing times may vary during:

• Sales events
• Holidays
• High-volume periods
• Inventory transfers
• Carrier delays

Orders are not considered shipped until tracking information has been provided or the carrier has accepted the shipment.

3. Local Delivery

Global Buy offers local delivery services in select regions.

Delivery availability, pricing, and scheduling may vary depending on:

• Product type
• Delivery distance
• Accessibility
• Installation requirements
• Delivery team availability

Customers are responsible for ensuring:

• Clear and safe access to the delivery location
• Accurate delivery information
• Adequate space for the product
• Fitment through doors, hallways, staircases, elevators, and cabinetry spaces

Global Buy is not responsible for:

• Delivery delays caused by inaccessible locations
• Additional labor required due to restricted access
• Installation modifications
• Plumbing or electrical work
• Door, cabinetry, or structural modifications

4. Store Pickup

Store pickup may be available for eligible products.

Customers will be notified when pickup orders are ready.

A valid government-issued photo ID and order confirmation may be required at pickup.

Products picked up by the customer become the customer’s responsibility upon release from the store or warehouse location.

5. Shipping Carriers

Global Buy may utilize various shipping carriers and freight providers depending on:

• Product dimensions
• Weight
• Delivery location
• Service level

Carrier selection is determined by Global Buy.

Shipping timelines provided at checkout are estimates only and are not guaranteed unless otherwise stated in writing.

6. Shipping Damage

Customers should inspect all products immediately upon delivery or pickup.

If shipping or freight damage is visible:

• Note the damage upon delivery when possible
• Take photos immediately
• Contact Global Buy promptly

Failure to report visible damage within a reasonable timeframe may affect claim eligibility.

7. Incorrect Addresses

Customers are responsible for providing accurate shipping and delivery information.

Global Buy is not responsible for:

• Delays caused by incorrect addresses
• Lost shipments due to customer-provided information
• Additional carrier fees related to address corrections or re-delivery attempts

8. Refused Deliveries

Refused deliveries may be subject to:

• Return freight charges
• Restocking fees
• Carrier fees
• Order cancellation fees

If a shipment is refused after fulfillment or carrier dispatch, original shipping charges may not be refundable.

9. Delays Beyond Our Control

Global Buy is not responsible for shipping or delivery delays caused by:

• Weather
• Natural disasters
• Carrier disruptions
• Supply chain issues
• Labor shortages
• Traffic or route delays
• Manufacturer delays
• Events beyond our reasonable control

10. Missing Packages

If tracking shows a package as delivered but the customer cannot locate it, customers should:

• Verify the shipping address
• Check surrounding delivery areas
• Contact the carrier directly
• Contact Global Buy for assistance

Global Buy is not responsible for stolen packages after confirmed delivery.

11. Contact Information

For shipping, delivery, or pickup questions, please contact:

Global Buy
sales@globalbuydeals.com